Protect your business and customers from the dark side of the web.

We work at the intersection of technology and the law to defend brands from online criminals while safeguarding consumer privacy and trust.

Let's work together

Our expert staff and fully managed services protect your business and your customers.

From safeguarding brands to mitigating fraud to ensuring that your customers' data is protected, IP Services can support your needs.

BrandProtection
Brand Protection

Protect your brand and IP from piracy, counterfeiting, and infringement in both the physical and internet channels.

FraudPrevention
Fraud Prevention

Outsource fraud operations, from risk strategy and data analytics to manual review and customer support - and everything in between.

PrivacyCompliance
Privacy & Compliance

Protect your customers' privacy while ensuring compliance with law enforcement requests for user information.

ProgramManagment
Program Management

Develop, manage, and showcase your program objectives, strategies, and results.

Our Capabilities

You're in the driver's seat.

We customize solutions for each client. You're not locked into pre-determined tiers of service that may include features you don't need. IP Services will assist you in finding what works the best for your objectives and help you deliver results.

Group 284@2x
CONSULTING & STRATEGY
Group 283@2x
HUMAN
JUDGEMENT
Group 263@2x
ANALYSIS & REPORTING
Group 266@2x
INTEL
COLLECTION
Group 287@2x
LITIGATION SUPPORT
Group 288@2x
WORKFLOW DESIGN & DOCUMENTATION
Group 291@2x
QUALITY ASSURANCE
Group 303@2x
VETTING
Group 295@2x
CASE MANAGEMENT
Group 308@2x
LAW ENFORCEMENT / CUSTOMS SUPPORT

Fraud Prevention Strategy

Whether you're redefining your current program or building one from the ground up, we can show you how to develop a solution that's tailored to your business. Our team of experts will provide intelligence on ways to improve detection and deterrence of fraudulent activity including customer sign-up requirements, risk model validation, and workflow evaluation.

Brand Protection Guidance

From identifying supply chain issues to determining unauthorized trademark usage and stopping the sale of infringing products, we’ll partner with you to build a strategy optimized to protect your brand. We'll ensure your Brand Protection program runs efficiently so you can take the necessary actions to enforce your IPR. 

Privacy & Compliance Assessment

Our CIPP-certified team understands the complexities of balancing compliance with legal process against privacy laws and company policies. For companies, we’ll help to build internal processes and workflows that enable you to avoid over-disclosure of sensitive data. For law enforcement, we'll train personnel how to properly submit valid legal requests for user information.

Program Management

From project planning to tracking results, we help you define and evaluate outcomes to build a program that meets your objectives. We'll determine what information highlights your program’s effectiveness and recommend improvements along the way. We'll also provide input on visual elements and content that will impress your stakeholders.

Technological progress has led to the automation of many once manual tasks. In our line of work, we appreciate the force multiplier of these advancements, but we've also learned that software should not be a standalone decision-maker. The algorithms that decide if a purchase is fraudulent, or that a product is counterfeit, are only as good as their inputs – human judgment validates the model, catches the outliers, and facilitates rapid adjustments.

No matter which services you choose, you'll gain intelligence that can be translated into actionable information to ensure you're getting the outcomes you seek. Regular reporting is provided to you and your stakeholders to assess the effectiveness of the program, enabling you to make adjustments where needed, refine goals, and identify new opportunities.

Collecting intel is an important element of effective research and protection programs. We go where your adversaries are to learn their methods, test their tools, and build profiles of the individuals and groups who are doing you harm. This intelligence can be used to shore up your defenses, or to support cases to deliver legal remedies.

When you're ready to take action to enforce your rights, we’re ready to help.  We collect evidence to document wrongdoing, issue legal notices to establish willfulness, conduct research to develop target profiles, and compile case packages for civil suits or criminal referrals. We'll also provide expert witness testimony, declarations and depositions for court proceedings, and on-demand assistance for outside counsel.

Avoid hiccups in your business processes by evaluating your current practices for improvement and standardization. We'll help you develop new processes or redefine old ones by targeting the desired outcome, identifying decision points, and mapping dependencies. Every step is tested and documented, driving efficiency and consistency in your operation.

Complex processes require careful monitoring. We develop proactive quality assurance programs to measure process adherence and catch mistakes before they go live. Quality scores give you the confidence that the job’s being done right.

You need to know who you’re doing business with. Some people will say anything to get in the door, then look for shortcuts that put your business reputation at risk. We screen potential partners, and then follow up to make sure they’re living up to your high standards.

Keep your cases progressing from discovery to decision. Not only do we offer services to collect intel and obtain evidence for litigation, we've also built proprietary software to facilitate the tracking and managing of your ongoing cases so you're always on track. Activity reports allow you to assess the status of your cases to drive toward a successful outcome.

IPS has been working closely with local, state, and federal law enforcement and the U.S. Customs and Border Protection agency for over 20 years. Our support includes, but is not limited to:

  • Training LE to identify and address counterfeiting and trademark infringements
  • Training LE on how to submit requests for user information
  • Providing onsite raid/seizure support
  • Acting as the main contact for Custom recordations to field questions and make determinations on trademark usage
  • Submitting case referrals for LE to proceed with criminal enforcement
  • Coordinating with LE investigations to facilitate purchase of suspect goods

Easily schedule a meeting online to talk to our client ambassador

Relax.

Focus on what you need to,
we've got everything else.

When sourcing work to IPS, you get all of the benefits of a client-dedicated workforce - creativity, transparency, hard work ethic, positive team culture & collaboration - without the high costs associated with additional salaries or overhead spending.

Create your own solution

We've grown throughout the years because we successfully manage entire programs, or parts of programs, for our clients. We aren't limited to just the services on this website, you define success and we'll deliver it..

$5,846,615

We saved businesses millions last year by preventing chargebacks due to fraud, the sale of infringing products damaging company profits, and even lapses in work due to employee turnover. It’s time to turn those losses into profits.

Offload your overhead

We're uniquely situated in the center of a city trifecta, so professional talent surrounds us. We take care of hiring and training additional staff for your full-time, half-time, any-time needs covering 365 days / year. Can you feel the weight being lifted from your shoulders?

We make our own headlines.

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Find out why IP Services is trusted by the world's most recognizable brands