It's nice to meet you.
Our job is to understand how you define success, then develop, implement, and manage programs to deliver it.
We believe in making the world more fair, honest, and safe for consumers and businesses alike.
1997. The start of something life-changing.
Beginning with a 2,500 mile journey across the United States to a quaint college town in rural Pennsylvania, our founder, Helen Lazara, started IPS in her home. She had just left a job she loved at a large technology company. Recognizing that the move was an opportunity rather than an end, she founded IP Services and in that context was able to provide expanded support for her former employer and new clients. Before she knew it, she was hiring a second - third - fourth employee to keep up with the work. Eventually, she opened her own office in town. Within a short time, IPS outgrew that small office suite and found a new place to call home, which remains our headquarters today.
Now, over 20 years later, our team has grown to nearly 100 and expanded to include remote work locations and additional offices near Lake Erie.
On January 1, 2019, our founder officially handed the reins over to our new President, Scott Yeager. Scott was one of Helen's first hires and has been instrumental in shaping the company we are today. We know his dedication and strong leadership will continue to steer us into the future.
While our work has changed and evolved throughout the years, one thing has stayed constant - our ambition and drive to make a difference.
And what's the best part of IPS? The people, of course! But the fully stocked kitchen sure feels good, too!
We were founded in 1997, in an attic.
We've saved consumers millions from fraud and counterfeits.
We put the human element back in the client-vendor relationship.
Our Headquarters sits on 10+ forested acres.
We give back to our local community throughout the year.
Welcome to IP Services
We foster an office culture that is inclusive, casual, and promotes creativity and collaboration across teams. Protecting businesses and consumers is at the core of what we do, and we wouldn't be successful without our IPS family. We're serious about our work, but don't take ourselves too seriously.
Values we live by.
Our values describe what we stand for. They are guiding principles that help shape our workplace culture and influence our everyday decisions. At IPS, we know that our projects, our services, and even our people will morph over time, but our core values will never change.
Personal & professional integrity is central to who we are. We take a responsible & principled approach to our relationships and our work.
Talented and motivated people make the difference. We expect, encourage, and reward excellence and professionalism.
We proactively apply knowledge and creativity to create solutions and sustained value for our clients.
We succeed together. We respect and value the contributions of every individual.
We are flexible and dynamic. We quickly respond to the changing needs of our clients and the marketplace.