It's nice to meet you.
Our job is to understand how you define success, then develop, implement, and manage programs to deliver it.
We believe in making the world more fair, honest, and safe for consumers and businesses alike.
1997. The beginning.
Back in 1997 our founder, Helen Lazara, unexpectedly found herself moving 2,500 miles across the country to a quaint college town in rural Pennsylvania, leaving behind a job she loved at a large technology company. Recognizing that the move was an opportunity rather than an end, she founded IP Services and her former employer became her very first client. As the IPS client roster grew, so too did the staff, eventually expanding from a home office, to a small office suite, and now to remote work locations plus two office locations near Lake Erie to accommodate our ~100 employees.
In January 2019, Helen officially handed the reins over to long-time IPS team member, Scott Yeager. As one of Helen's first hires, Scott has been instrumental in shaping the company into what it is today. With an engineering degree from Penn State, Scott brings a methodical, quantitative eye to solving business problems, while his personal perspective of a husband and a dad to three kids growing up in the Internet-age shapes his vision for protection, privacy, and safeguarding.
We were founded in 1997, in an attic.
We've saved consumers millions from fraud and counterfeits.
We put the human element back in the client-vendor relationship.
Our Headquarters sits on 10+ forested acres.
We give back to our local community throughout the year.
Join Our Team.
We foster an office culture that is inclusive, casual, and promotes creativity and collaboration across teams. Protecting businesses and consumers is at the core of what we do, and we wouldn't be successful without our IPS family. We're serious about our work, but don't take ourselves too seriously.
Values we live by.
Our values are the guiding principles that help shape our workplace culture and influence our everyday decisions. At IPS, we know that our projects, our services, and even our people will morph over time, but our core values will never change.
Personal & professional integrity is central to who we are. We take a responsible and principled approach to our relationships and our work.
Talented and motivated people make the difference. We expect, encourage, and reward excellence and professionalism.
We proactively apply knowledge and creativity to create solutions and sustained value for our clients.
We succeed together. We respect and value the contributions of every individual.
We are flexible and dynamic. We quickly respond to the changing needs of our clients and the marketplace.